The turnaround started with a hard deadline and a bolder target. Mallory Tai Taylor, president of Abacode Cybersecurity & Compliance, set a plan to reach EBITDA profitability then beat it by a full year, delivering the milestone in six months.
Taylor paired urgency with structure when she implemented an operating system that put goals, metrics and ownership in plain view, restructured the executive team and created clear lines for decision making. Consecutive quarters of contracted growth followed. Recurring revenue climbed to more than 95% and the company delivered a 35% year-over-year revenue increase.
Culture moved in step with performance. Taylor established a mentor–mentee program and a cross-functional culture committee that gives people a voice in how the business works. Engagement surged, reflected in an Employee Net Promoter Score of +78. She built a formal executive sponsor program for key customers to strengthen relationships, reduce churn and give rising leaders more ownership of outcomes. Those actions turned internal alignment into measurable gains in loyalty and retention.
The future of work at Abacode Cybersecurity & Compliance centers on adaptability, continuous learning and augmentation with smart tools. Taylor is investing in AI-assisted capabilities that help experts respond faster during incidents without sacrificing judgment. Training is not a one-off. Leadership is expected to develop teams with intention through structured programs and individualized growth plans that raise skill and confidence. The result is a workforce prepared to deliver world-class outcomes while protecting efficiency for clients.
Taylor’s entrepreneurial chapter is a study in disciplined transformation. She arrived to lead change, installed cadence, simplified priorities and digitized tools and processes to eliminate friction. The next phase turns that playbook into a platform. Abacode Cybersecurity & Compliance will transform how companies implement cybersecurity and compliance through an end-to-end model that consolidates services in a way buyers can adopt quickly and trust. Growth will come through market leadership and client success with select acquisitions and partnerships to extend reach where it matters.
A Titan 100 Honoree, Taylor is defined by the ability to turn vision into durable performance. Her record includes product launches, organizational turnarounds and high-value exits, plus time leading complex initiatives inside a Fortune-level enterprise. Recognition as Tampa Bay Business & Wealth’s businesswoman of the year – healthcare in 2023 underscores a broader pattern of outcomes earned through clarity and follow-through.
What sets Taylor apart is the blend of rigor and care. Profit targets arrived early because teams knew the score and had the authority to act. Culture improved because people saw mentors, sponsors and paths forward. The standard she set remains simple and demanding—align the company to its mission, invest in people and deliver results that stand up under scrutiny.
