The day at a community clinic begins before sunrise with phones ringing, a dental van warming up and a nurse greeting the first walk-in. Sherry Hoback, president and chief executive officer of Tampa Family Health Centers, leads that choreography so care reaches people where they live with dignity and follow through.
Hoback took a vital organization and raised its sights. She modernized systems, recruited purpose-driven talent and aligned operations to a simple promise that patients can reach primary care, behavioral health and dental services without needless hurdles. A team culture took root built on collaboration, transparency and accountability. Partnerships with local governments, health systems, universities and community groups deepened access while keeping quality central.
Hoback championed a family medicine residency program designed to train physicians inside the neighborhoods they will serve. She advanced school-based dental care through a mobile sealant program that meets children where they learn and helps families avoid missed work or complex travel. She supported creation of the Tampa Family Education Institute so caregivers and clinicians learn together and build habits that improve outcomes long after a single visit.
Inside Tampa Family Health Centers the future of work is clear. Hoback equips teams with practical technology, streamlined workflows and training that blends clinical skill with cultural humility and communication. Extended hours, mobile clinics and virtual visits create flexible access while data informs decisions without overshadowing judgment. To care for caregivers she embedded counseling support so frontline staff can process stress and return refreshed, which protects quality and retention.
The entrepreneurial chapter that shaped this approach began at the bedside. Hoback is a registered nurse with decades of experience who saw the gap between what systems asked of families and what daily life allowed. That lens guides strategy today. She favors solutions that pair evidence with empathy, then measures progress in moments a family can feel, a blood pressure that stabilizes, a restful night of sleep and a child who keeps smiling because preventive care arrived on time.
Her vision for the next five years reads like a community blueprint. Tampa Family Health Centers will expand convenient access points, strengthen specialty pathways, grow training programs and widen partnerships that make health a shared responsibility. The aim is a trusted network where people engage in ongoing wellness, not only episodic care, and where every patient can make informed decisions supported by a team that knows their story.
A Titan 100 Honoree, Hoback uses recognition to invite more partners into the work and to champion a standard that treats every patient with respect while stewarding resources wisely. She measures success in supported families and confident clinicians, a clinic door that opens, a concern met with skill and compassion, a neighbor leaving with a plan that fits real life. That is the promise she protects at Tampa Family Health Centers.
