Recognizing 100 CEOs & C-level Executives

Sean Cohen

Chief Operating Officer

AWeber Systems, Inc

Location: Doylestown, Pennsylvania

Founded: 1998

Industry: Computer Software

On paper, Sean Cohen’s title reads chief operating officer at AWeber Systems Inc. In practice, he’s the architect behind the company’s operational evolution and cultural resilience. He doesn’t chase innovation for its own sake—he crafts environments where smart, sustainable ideas thrive. Cohen’s blend of high expectations and deep empathy has not only transformed how AWeber Systems does business, but also how its people show up to their work every day.

Cohen doesn’t lead with ego. He listens, refines, implements. Over the past three years, as AWeber Systems tackled internal challenges and adapted to a changing digital landscape, Cohen helped reimagine team dynamics, champion cross-departmental collaboration and implement new initiatives that elevated both performance and morale. These efforts resulted in stronger business outcomes and a more unified company culture—an achievement he marks as one of his greatest since earning Titan 100 Honoree recognition.

Central to Cohen’s philosophy is an unshakable belief that leadership begins with clarity. “High standards and human empathy are not opposites,” he has said. This core idea informs every move he makes, from realigning teams to introducing agile processes that allow for rapid testing and iteration without sacrificing employee well-being. It’s a model that’s particularly relevant in a post-pandemic workforce—and one he believes is essential for long-term success.

While many focus solely on automation and AI as the future of work, Cohen emphasizes balance. At AWeber Systems, he has led the integration of AI-driven tools while keeping a close eye on user experience and team development. Employees are upskilled to work with new technologies, not replaced by them. In doing so, he’s ensured that tech serves people—not the other way around.

Fueling his drive is a quiet commitment to consistency. Cohen reignites his passion through feedback loops—listening to the company’s customers, learning from the team and refining workflows accordingly. His ability to find energy in iteration sets him apart. Rather than swinging between extremes, he steadily moves forward, one thoughtful improvement at a time.

Over the last year, Cohen has also doubled his mentorship efforts within the local community and at Bucks County Community College, where he volunteers his time to support students entering tech. For him, investing in the next generation isn’t a side initiative—it’s foundational. Impact is measured not in applause, but in the growth of others.

His greatest leadership insight this year? That even in times of uncertainty, anchoring in shared values and strong communication clears the fog. He’s learned to simplify goals, eliminate distractions and empower others to make impactful decisions on their own terms.

Cohen’s leadership doesn’t need spotlight—it earns it. He proves that operational excellence and human understanding are not only compatible but vital. And as the industry moves at breakneck speed, it’s leaders like Cohen who will ensure organizations don’t just keep pace, but stay grounded in what matters most.

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Impact Statement

High standards and human empathy are not opposites. Great leaders practice both.

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