In a fiercely competitive space like human capital management, Rich Murray has carved out a reputation built on unwavering principles. As chief executive officer of TrustPoint HCM, Murray believes deeply in the power of integrity, empathy and high standards to elevate organizations and teams. He leads with the mantra: “Integrity. Caring. Excellence,” grounding every decision in those guiding values to build trust and create long-term client success. At the helm of TrustPoint HCM, he’s developed a culture that mirrors his ethos—one where performance and people go hand in hand.
Murray’s leadership journey at TrustPoint HCM has been defined by bold moves and forward momentum. In just the past three years, he guided the acquisition of a California-based competitor, a major strategic play that expanded the company’s national footprint. This milestone was more than a business win—it represented the fulfillment of a vision years in the making, proving the value of meticulous planning and relentless execution. The company didn’t just grow in size; it grew in capability, reach and impact. This achievement stands among his proudest since being named a Titan 100 Honoree.
What sets Murray apart is his instinct for staying ahead of the curve. As technology reshapes the workforce, he’s committed to investing in tools and training that empower employees to thrive. TrustPoint HCM has made a concerted push toward hybrid capabilities, increased automation and remote-first collaboration, ensuring that its team is equipped for what’s next. For Murray, preparing his people for the future isn’t optional—it’s a responsibility.
Internally, his drive is sustained by something deeper than ambition. Murray finds fuel in reconnecting with the purpose behind the business—helping clients succeed, watching team members grow, and aligning everyday work with long-term meaning. He also keeps his fire burning by actively engaging with industry peers, learning from diverse perspectives and continually evolving his own thinking. This sense of ongoing reinvention is something he also passes down, particularly in his mentorship of rising leaders. Through Titan-affiliated service projects and community-based engagements, Murray is helping build the next generation of leadership, measuring impact not in titles, but in transformation.
Even seasoned executives have lessons to learn, and for Murray, the past year underscored the power of clarity. When he zeroed in on a single business unit with laser focus, the results were undeniable. That strategic narrowing brought more energy, better outcomes and greater alignment—an insight he now applies across the board.
As TrustPoint HCM moves into a new era, Murray’s leadership reflects not just business acumen, but heart and humility. He’s redefining what it means to lead with principle in a results-driven world. For clients, employees and peers alike, he offers an example of what happens when core values become a company’s true compass.
