For Lynn Tomasek, president of Brothers Plumbing, Heating & Electric, innovation isn’t just about technology—it’s about intentional growth, transformative leadership and cultivating a company culture that thrives on evolution. Her journey exemplifies what it means to build an organization grounded in legacy, yet unafraid to reimagine the future. As a Second-Year Titan 100 Honoree, Tomasek embodies the blend of grit and grace that defines modern industry leadership.
Under her direction, the company has implemented a sweeping array of artificial intelligence tools designed to streamline operations and enhance customer interactions. From automated dispatch optimization to intelligent scheduling and marketing analytics, these advancements were part of a bold initiative in 2024 titled IGNITE—inspiring growth, navigating innovation, transforming experiences. But Tomasek knows that systems alone don’t spark change—people do. She oversaw structural changes, like reconfiguring the client care department for better efficiency and support, ensuring her team felt empowered rather than overwhelmed.
What truly sets Tomasek apart is her unwavering belief in the power of discipline. Inspired by her own personal journey and challenges, she crafted the company’s 2025 theme, “Buckle Down,” focused on building consistent habits to drive long-term success. Her philosophy? Small daily disciplines—whether on service calls or in internal meetings—are the bedrock of sustainable excellence.
Even while achieving impressive business outcomes, Tomasek remains committed to lifting others. Through her work with CertainPath’s executive advisory board, she shares best practices with thousands of business owners across North America. She mentors rising leaders, speaks at industry panels and even welcomes other owners into her own business to observe operations. One visitor described her mentorship as “profound,” echoing the sentiment that Tomasek’s leadership extends well beyond her own company’s walls.
Her dedication to nurturing future Titans is also personal. In 2024, her son joined the business, stepping into a technology-forward role. Watching him lead alongside seasoned professionals has added new meaning to her work, reinforcing her belief in multigenerational leadership and legacy-building.
Internally, she introduced a quarterly book club and the “Win the Day Huddle,” where frontline teams practice leadership through daily standups they run themselves. These initiatives not only develop talent but also cultivate shared ownership. Externally, her growing influence on social media has turned into an unexpected mentorship platform. Through daily reflections and quotes, she encourages thousands to embrace small acts of progress and accountability.
Tomasek’s greatest leadership lesson of the past year was learning to delegate more deeply. Trusting her team and understanding their strengths allowed her to step back and focus on higher-level strategy. This shift unlocked new momentum and helped her overcome bottlenecks, ultimately accelerating the company’s growth.
Being part of the Titan 100 has brought unexpected affirmation. In a world where front-line staff are often celebrated, she’s found it humbling and motivating to be recognized for steering the ship. What she values most is the high-caliber community—a network of leaders who challenge her to keep reaching higher.
For Tomasek, leadership is about legacy, yes, but also about energy, clarity and relentless curiosity. She doesn’t just guide a business. She galvanizes a movement.
