Chief Executive Officer
Location: Cook County
Year Founded: 1998
Industry Group Specific: Wireless & Telecommunications
As a female executive, Kelly Lazuka has led by example, consistently proving that effective leadership transcends gender boundaries. “Leadership for me, is not just a tile, but a commitment and a privilege to uplift and guide others,” said Lazuka. “I continually work to cultivate a workplace culture that thrives on diversity and inclusion, harnessing the unique strengths and perspectives of each team member.”
These qualities are what led Fullerton to seek out Lazuka to serve as the CEO and spearhead a transformation with a mission to take the organization to unprecedented heights of revenue and service excellence.
As a national turnkey provider and expert in industry technology and comprehensive solutions, Fullerton specializes in delivering exceptional service for a wide range of wireless and wireline infrastructure projects in the telecommunications industry. Fullerton’s core purpose is to provide solutions that empower individuals, businesses and communities to thrive in an interconnected world by upholding the highest standard of customer service, expertise, quality and integrity.
Lazuka jumped in as the CEO and worked with Fullerton’s customers to redefine the company’s presence and the marketplace and change the perfection of the company. “Kelly’s forward-thinking approach has not only ensured the organization’s relevance but has also pushed boundaries, setting industry benchmarks,” said her colleagues. “Passion fuels her every endeavor and it’s the fire that drive’s Kelly’s relentless pursuit of excellence.”
In just one year’s time as the CEO of Fullerton, Lazuka has been instrumental in enhancing the team’s capabilities, refining systems and streamlining processes to elevate customer service quality. The firm’s dedication to operational efficiency resulted in a 3-percentage point increase in profit margins and a 21-percentage point increase in net revenue per employee.
The growth of the company over the last three years has been marked by a strategic approach to talent acquisition, fostering collaboration, adopting a customer-centric focus, improving financial performance, enhancing operational efficiency and providing a more profitable product selection, said Lazuka.
Under Lazuka’s leadership, an Employee Engagement Committee was formed to cultivate a more inclusive, collaborative and supportive company culture, ultimately reducing turnover by 8 percent. “Our talented team members now feel valued, empowered, and inspired to contribute their best,” said Lazuka.
Passion is the lifeblood of her career, said Lazuka. “It’s a fervor that is deeply embedded in my work and it’s this very passion that keeps me relentlessly committed to achieving success, even in the face of formidable challenges,” she said. “I’ve found the key to maintaining our team’s motivation and keeping our customer-centric focus unwavering is to stoke the flames of passion for our work.”
For her work in the industry and dedication to advocating for women in leadership roles, Lazuka has been named a titan.
My superpower is that I am a woman. I am a woman who defies societal expectations and embraces the full spectrum of my capabilities. Raised in a backdrop of traditional gender roles, my parents still pushed me to harness the strength to be fiercely independent while still valuing the essence of empathy and collaboration. On those challenging days when it feels like I'm falling short in every aspect of my life, I remind myself of my incredible ability to multitask and persevere. Despite the overwhelming juggle between my career, parenting, and household duties, I find solace in knowing that I am still managing to deliver for both my family and my company. It's in these moments of doubt that I draw strength from the fact that I am, in essence, a master multitasker, and that even on the toughest days, I'm making a meaningful impact on the people and responsibilities that matter most to me. This unique blend of nurturing compassion and unwavering determination empowers me to not only break barriers but to set new standards for women in every walk of life. My superpower is the embodiment of resilience and self-determination, which I hope will serve as an inspiration to others and a testament to the limitless potential that exists within us all.