Location: Boulder, CO
Industry: Digital Transformation
*Second Year Honoree*
When the pandemic hit in 2020, Mike Mahon recognized the emotional and financial changes that were occurring. That’s why he asked his staff to become the chief learning officer of their lives. “I asked them to innovate, collaborate, try new technologies and harvest old knowledge to apply to new problems,” said Mahon, a two-time Titan, and CEO of Zia Consulting, Inc. in Boulder.
Out of those efforts of his staff, Mahon said growth, new business partnerships, new service and product offerings and new customers followed. Under Mahon’s leadership, the team rose to the challenges and the company targeted industries that were experiencing growth or higher volume due to the pandemic. “In uncertain times, people need more listening, more communication and more facts,” said Mahon. “We achieved this by pulling together our Zia family and by using science, curated information and deep connection to support each other financially, emotionally and through leadership examples.”
Mahon said he measures his success as a leader and the success of the company by the “results we drive and the people we take care of.” He also measures the satisfaction of his clients. “We founded Zia with the belief that we could run a consulting business that treated employees, partners and customers equally around a core of integrity,” said Mahon. “We call this our EPIC value proposition and it has deep meaning or us at Zia.”
The EPIC value proposition that Mahon leads by involves creating an environment where employees can thrive, be with their families and still drive amazing results for customers. “It also means that when we choose to partner with technology companies, I’m accountable for ensuring that we treat our partners’ businesses with the same care in which we treat our own,” he said. “If I mind this, success takes care of itself.”
Finding success as a leader has always been a quest for Mahon, who takes a personal approach to empower employees. “If you are humble, approachable and genuinely care about people, you will have tremendous success,” he said. “When you also surround yourself with amazing people, you will grow in ways you never anticipated.”
The advice that Mike offers for the next generation of leaders is to listen more and talk less. “It is unbelievably powerful to have the experience of being understood by someone you care about. You don’t always have to fix, correct, or change someone. It is often enough just to understand them.” For his ability to lead by example and empower employees as a leader, Mahon has been named a two-time Titan of industry.
"If you are humble, approachable and genuinely care about people, you will have tremendous success. When you also surround yourself with amazing people, you will grow in ways you never anticipated."