Lisa Kay Miller
President & COO
Spearhead Advisors, Inc.
Location: Highlands Ranch, CO
Industry: IT & Telecom Consulting Firm
*Second Year Honoree*
Lisa Kay Miller has always believed that change is the catalyst to success. That’s why when she created Spearhead Advisors, which is part of the Master Agent, Spearhead Group, she wanted to deliver a better customer experience by being intimately involved with the enterprise customer. She hired a dedicated sales organization that calls directly on the enterprise customer and has built an IT and telecom consulting firm that can offer more than 150 different supplies for a complete business solution.
“I have learned that authentic leadership also means you can admit when you fall, when the career you counted on to take you into retirement doesn’t do that,” said Miller, who is the president and COO of the company. “It means that as a leader you take the lesson being taught and move on, you take time for self-reflection, determine what you want and go for it.”
This form of leadership includes embracing change, especially during the 2020 pandemic. “Being aware of the importance of culture, my goal was to try and keep our daily work lives on schedule as much as possible,” said Miller, a twotime Titan. She focused on empowering the team by encouraging them to find ways to adapt and share their ideas.
“COVID is still impacting their lives, but they are learning to have success despite the challenges around them,” said Miller. “These are the successes we celebrate. While it was challenging, I felt that our team came together more in 60 days then we had in years because we truly knew what our teammates were going through versus just seeing them at work.”
Largely in part to her motto that what doesn’t break you makes you stronger, Miller embarked on a career change during a difficult year when launching Spearhead Advisors, Inc. She said she has relied on communication to navigate change. “Communication is hard and the more you can communicate and bring people along with you, the faster you will be able to pivot,” said Miller.
Her leadership style has given Miller and her staff the motivation to pivot and drive toward the same goals. “For me, I want my team to know that I am in the trenches with them every day to achieve our goals,” said Miller. “This way they know they have a voice at the table, and we are all striving for success of the company.”
For her perseverance and ability to lead by example, Miller has been named a two-time Titan of industry.
"I want my team to know that I am in the trenches with them every day to achieve our goals. This way they know they have a voice at the table, and we are all striving for success of the company."