President & Chief Operating Officer
Johnson Storage & Moving CO., LLC
Location: Centennial, CO
Industry: Logistics/Moving & Storage
He provides steady and stable leadership. He makes things happen.
Don Hindman is a Titan in his industry, one that his team can always rely on. And according to Hindman, President and COO of Johnson Storage & Moving, he believes that in today’s rapidly changing technological space, people still want to do business with people and your word is still your bond.
“Don’t let technology replace the value of relationships and trust,” Hindman said. “Sometimes people just need to hear the plan and that everything is going to be okay.”
As one the most innovative and fast-growing firms in the moving industry, Hindman has proven his strong, personal leadership skills are key in building and maintaining a successful, prosperous business. Johnson’s, a diversified logistics/moving & storage business, provides warehousing & transportation services in multiple verticals. The mission of the company is to provide stress free moving and storage solutions for consumers and businesses around the globe.
And with Hindman at the wheel, the drive has been successful. Still, Hindman is the first to admit that there have been some bumps along the way.
“We went through unprecedented crazy times last year which required steady and consistent messaging and leadership,” he said.
Referring to himself as a “recovering lawyer”, Hindman practiced commercial litigation with a large Chicago law firm from 1990 to 1995. He joined Johnson in 2010 as a Principal and helped to grow revenue and earnings coming out of the Great Recession. He implemented a five-year strategic plan designed to double revenues from $19M to $38M via organic and acquisition growth, and between 2010 and 2015, Johnson acquired six competitors and opened new locations in Kansas City, Houston, Dallas, and Albuquerque. Additionally, the company acquired an international freight forwarding business called Baron Worldwide and expanded its domestic logistics business across the country. More recently, the company has implemented an operating process called the Entrepreneurial Operating System (EOS) and added three new Principals in finance, operations, and sales. Today, the company has eclipsed $70M in sales and was named the fastest growing United Van Lines agent in the country in 2020.
Hindman continues to move Johnson upward. He has created an updated five-year plan that calls for the company to reach $100M in sales with $5M in EBITDA by 2024. Through this plan, the company embraced a pivot to last mile logistics and e-commerce and fulfillment to capitalize on home delivery and electronic commerce. Presently, Johnson warehouses and delivers: household goods, medical equipment, hospitality furniture, fixtures and equipment to name just a few. The company is growing at 20% plus by aggressively recruiting and hiring domain experts in the retail, healthcare, and hospitality industries.
A true industry Titan, Hindman has transformed Johnson from a regional moving company to a global logistics business.
Currently, Hindman sits on the Board of Directors of the Young Presidents Organization (“YPO”), the Office Moving Alliance (“OMA”), Opera Colorado, and his HOA Board. He was recognized as Member of the Year for the Office Moving Alliance and sits on the Procurement Committee for United Van Lines. More recently, Hindman has helped Johnson rack-up multiple industry awards including CoBiz Magazine’s Top Company Award in the consumer services category in 2018. Johnson is one of the fastest growing logistics/moving & storage businesses in the U.S., and the oldest and largest in Colorado, dating back to 1900. He is most proud of Johnson’s support of Easter Seals of Colorado, where he was a Board member for 15 years and helped raise $1M along with his wife, Maron. His leadership has made Johnson one of the top 10 agents for United Van Lines and Mayflower Transit and one of the top five office movers in the U.S.
Hindman said, “Industry perception matters to us. People want to do business with successful companies.” He added, “We have created a culture and environment where people want to work with us and join our firm. l believe in the power of communication and serving as a role model during difficult times.”
And in the transportation industry, Hindman’s leadership has made all the difference.
Don is a 2nd tenor a capella singer who performs in the annual 12th Night Show at the University Club
each year. As a student at Middlebury College in Vermont, Don's singing group, "The Dissipated Eight", performed in Reagan's White House two years in a row as the warm-up act for Dom DeLouise.